Customer Testimonials
Edward Gutierrez customer service is amazing.. as a person he is awesome... Thank you edward for the great customer service
The entire process was so easy, they even delivered the cars to us. The paperwork was already complete, just had to sign on the dotted line.
Everything. From start to finish all went smoothly, thanks to Mr. Leo Campos. Leo is the "Bomb.com." I was in and out in about an hour and a half. Excellent Customer Service, just WOW! If you need to purchase a vehicle, come and see Leo.
Service rep remembered me from my last visit. Always curtious and explains all info well. I will be returning to this location for service.
The staff were very polite and courteous samantha was helpful with introducing me to service advisor Ernesto who was very professional and listen to my concerns and also made some great advisement that I really took into consideration overall was great service
So I came in for an oil change, but ended up with some new tires, new brakes and an oil change all because of the most awesome Service tech Ernesto explaining all of my options. I felt it wasn't because he wanted to just make some random sales, but because he knew I needed a safe car for my kids and myself. I am super thankful and appreciate how he went above and beyond to accommodate me. You're the best Ernesto! Thank you
I’m from Redding ca and I had a accelerator issue on my way to la and your service department helped me every step of the way to get my car in to have a diagnostic done and figure out the issue . Thanks you Edward Gutierrez and Stephanie thanks for top notch service I appreciate that very much !
My sales rep Anthony he was very nice work hard to help me buy 4x4 in the show room he was very patient thank you Anthony
That my Service advisor, Ed Gutierrez spent time with me going over the recommendations and options for service for my car. Sitting across a desk makes it less like a "drive-thru" event. Thanks Ed
Good price and fast service. Service rep Oscar was extremely helpful and updates frequently on status. Will definitely recommend to others.
I just felt like I wasn't being taken and my car was getting quality Nissan parts. A loner car was provided and it was a great process.
Oscar made everything a smooth process in and out no wasted time with all the information I needed to know.
Fast and easy. Just that simple. Wow. Not a man of many words, but when it works it works. So come here, its a hidden gem. They make great, realistic deals. Cheers.
My experience was simple I came into my scheduled appointment, test drove and received offer on my existing Nissan, waiting on financing and was told not to wait if I had other things to do. The next day I came in and signed my documents. This is the 2nd car I have bought with Nissan of Duarte
Nice, smart staff made the transaction go smoothly. I was able to drive the vehicle off the lot after providing a substantial down and a post dated check which we were able to clear within 3 days.
Ruben was great! He treated my husband and I like valued customers, and for me it's all about great customer service.
Zury helped us get the truck we were looking for. They actually have a nice collection of trucks at this location. Overall not bad experience but ask for zury she can help get you in and out quick.
Shopping for the new kicks S we found ourselves at this dealer... they had a discounted kicks and we went for it. The price was good enough for us not to need to haggle and negotiate our way to a great deal. Save yourself the time and come here. Leo helped us and he was great.
Awesome Customer Service! Mel, Ivan & Cesar are great at their jobs. Polite, honest, respectful and friendly. Will be retuning for my car’s next service.
Good very friendly. Explanation is very professional.we had such a easy timegave me drink of water. Place is very clean rest rooms is clean and nice smel.so thanks to ricky. We got the best car.Nissan kiks sv.Thankyou very so much
Amazing customer service!!!! Great hospitality during the process and just a wonderful staff in general!! Would highly recommend to others in search of a car.
I bought a new car at Nissan of Duarte. Edward Gutiérrez has been my service advisor the last six years. He has consistently displayed exceptional customer service skills with me. I drive over an hour to get my car serviced with Edward Gutiérrez because I trust him with my car. He is the Best! He is an asset to the Nissan Motor Corporation.
I have purchased 3 vehicles over the last 5 years from this dealership and every time, there was no issues and zero problems. The service staff has been the reason i continued to buy more vehicles.
In and out loved it!!!!!!! Walked in with no appointment and was taken care of fast and had my car back within the hour. I will return for service here!
The dealer from Nissan of Duarte very professional Mr. Edward Gutierrez very helpful really know his stuff help me to get there for my service and before I expected it was done
Thank you Edward for keeping my vehicle healthy, I appreciate your honesty and efficiency when I visit the dealership. Nissan of Duarte, is lucky to have you in their team.
the service from John was great. I met the manager he was great The service department was great The needing to spend time titling this survey eats valuable time and should be allowed to be left blank Oh yeah, When I go to Nissan's service department, I am not there to buy a new car. PLEASE PLEASE PLEASE DO NOT CALL ME ABOUT TRADING MY VEHICLE IN I have mentioned half a dozen time before and I will mentioned again. If this calling when I am getting a service keeps up I will find another Nissan dealership AND BUY ...
Nissan Duarte has great customer service and talented techs. They were able to diagnose a very difficult problem with my Nissan Frontier that was intermittent and annoying on long road trips.
I was pretty happy and satisfied with the service of my vehicle. It was done timely and my car was fixed. Dean was pretty polite, articulate, helpful and had good communication skills. Thank you Dean.
they did an excellent job servicing my car, it only took a short time, and i even got a quick car wash at the end.
The appointment was set for 7:00 am. I was able to see my representative, Edward, at that time and was soon on my way to other destinations. No problems, easy appointment.
Melvyn did a great job explaining to me the estimated wait time. He also provided a quick wash of my car at the end of my service.
John Kuo, great advisor, very friendly and great service, he always takes care of me, I always recommend to my friends, this dealership and Mr. John Kuo.
Thanks to Edward, Filipe and the staff, I did not have to wait until Carson Nissan towed our car, had me go there for a loaner, had me drive back to pick up our car and also wait to have our recall item fixed! Because of his willingness to work with Denise of Carson Nissan and take ownership of our issue, I would recommend Edward and the staff to anyone looking for a great car and good customer service experience!
Very Friendly, Helpful, and great service. I would recommend this dealership to all of my friends. Ask for John Kuo in the service department to take care of your Nissan!
My visit for routine service (oil an filter) was positive. I drove away with fresh oil and a clean car. John Kuo always takes good care of me, thus the reason for my patronage of this dealership.
Excellent service! Quick and all issues of my car were addressed. They also gave me a complimentary car wash! I never experience anything like this to any other nissan service i had.
Excellent customer service. Very professional. I appreciate the part where they take their time and explain things in detail. Service was also done in a timely matter.
My name us Liz and i am very happy with the customer service that Esperanza gave me and my husband. She helped so much with our questions and help me find the car i been wanting. Thank you.
Excellent and professional customer service was provided by John Kuo. He explained to me the service I need and also suggested what should be done on the upcoming service.
I was very happy went and bought my daughter a beautiful Nissan altima Tim helped me very helpful and respectful of my time and what matters most
Edward in the service department was very helpful. His knowledge and willingness to explain every step of the process put me at ease. I will definitely return and recommend him to friends and family.
Every time my Nissan Altima is due for it's service i enjoy bringing it in for service. Edward is usually my service advisor and gets the job done in a timely matter. Thank you Nissan of Duarte!!!